Imagine a dental office your kids can’t wait to visit – over and over again!
Whitney and staff were extremely friendly and helpful. They put my granddaughter at ease and made coming in to see Dr. Jackson a fun experience! Would highly recommend!
Everyone is so sweet, down to earth and so incredibly helpful. Any questions or concerns are always acknowledged. Love taking my kids here.
Appointment was at 1:30. We didn't get seen until 2 which is okay. I have a toddler who was having a a bad day. The receptionist (Jennifer i believe) literally covered her face when my child was screaming and acted annoyed the entire time we were in the waiting room or when we had questions. We went back to the room and they brushed her teeth, no examination or anything. I was then informed at 2:15 the dentist had started treatment on another patient so we had to wait again. We waited about 20 minutes and my toddler couldn't do it any longer. When we went to the front I then politely asked for a refund except for what had been done (teeth brushed) "Jennifer" then acted as if I was trying to scam them and lie about what had been done and when the lady who brushed my daughters teeth came to explain she said "oh because they didn't want to wait" she then kept messing up the refund amount to the point the other receptionist had to help her. Very unprofessional and not understanding at all. Only 2 stars because of the other receptionist who's name I did not catch, she was very kind and helpful. Also no hate to the actual dentist his work could have been amazing but we unfortunately did not get the opportunity.
At Playtime Dental, Dr. Jackson and his team embody the essence of extraordinary care and kindness. Their unwavering dedication to addressing our concerns and providing exceptional care has been nothing short of transformative. Thank you for being a beacon and making a tangible difference in the lives of those you touch! We appreciate you more than you will ever know!
Dr Jackson and his staff are amazing! We've been coming here for years and have no complaints about anything. I've taken both of my kids here, they've both had caps, and one now has braces. They are always responsive when I have questions and quick when we need to get in for whatever reasons. Everyone is always friendly and I appreciate that they take the time to explain everything that they do before they do it.
All 3 of my children, my husband, and myself come to Playtime Dental. All 3 of my children LOVE every dental hygienist and Dr. Jackson is so incredibly understanding, patient, and kind. Every single visit has been wonderful with zero complaints. We are all always treated so nicely and the care we receive for our dental health is by far the BEST we've ever experienced. From the office staff, the hygienists, to Dr. Jackson...they are so thorough and make sure we are always comfortable. We are incredibly lucky to have Playtime Dental.😊
Dr. Jackson did amazing with my kiddos. My son has sensory issues and did not want to participate in getting his teeth looked at. Jackson was not afraid to get right in and help us get him calm. The office manager Whitney was also amazing, she was quick to answer any questions I had and also helped get my little guy calmed down. The office is clean, kid friendly and very nice. I highly recommend Playtime Dental.
Absolutely awesome!! From the moment my son and I was taken back into our room for the procedure everything was explained to my son and myself, Dr Jackson is so wonderful with the children and made the complete procedure so comfortable, thank you to the assistant Rachel for being so great to AJ Thank you for your dedication to pediatric dentistry and being so good to us!! We always look forward to seeing you again!!
They were amazing with my son! He absolutely feared dentists, these people are truly amazing, and he got ALL of his work done, with NO problems! You guys rock!
I drive over a hour to bring my three children here at PlayTime Dental here in Mansfield. This has hands down the best dentist I could ever ask for. The best environment you can get for kids.. Two of my children have anxiety with dentists because of another dentist office.. And Dr. Jackson has been a god send. You cant make a good doctor its either you are or you are not. And this whole office is FULL of the best.The drive will always be worth the service that is given here. BEST Dentist, hands down!!
Definitely a great dentist. We have always had a great experience with coming here. My kids love seeing him!
Great place for children. The dentist was very reassuring to me and my son. My son did great. I had the breakdown. Both the assistant. Stephanie and Dr. Cockley were exchildren highly recommend.
